KENTUCKIANS FOR NURSING HOME REFORM

“A non-profit organization dedicated to the welfare of the “Forgotten Kentuckians”

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NURSING HOME REFORM NEWSLETTER

May 15, 2007
  

SUNDAY MAY 20…. HOPE TO SEE YOU THERE

Kentuckians For Nursing Home Reform is beginning a series of educational and informational seminars that are free and open to the public.  The first one will be Sunday May 20 at 2 p.m. at Sal’s Chophouse in the Lansdowne Shopping Center in Lexington.  The restaurant has generously donated its facilities and the seminar is also supported by the Kentucky Family Safety Foundation, the Kentucky Justice Association, and Peoples Bank and Trust of Madison County.

Subject of this first seminar is “What’s Your Question About Nursing Homes?”   And there is an all-star cast of experts to answer any question you may have about nursing home care -- Kathy Gannoe, executive director of the Nursing Home Ombudsman Agency of the Bluegrass; Steven D. Davis, the acting state inspector general in the Cabinet for Health and Family Services; and Wanda Delaplane, whose family successfully won their court case against a big nursing home chain with a facility in Frankfort.

This is a must seminar for people who have loved ones now residing in nursing homes or those who are considering nursing home care for a family member.

There will be another seminar in the fall in Lexington and two this spring and fall in Louisville.  More about them later.

Need more info or directions on how to get to Sal’s? 

Just call (859) 312-5617.

 

WAY TO GO, ‘NICK-NER’

The National Citizens’ Coalition for Nursing Home Reform (NCCNHR) is usually called “Nick-ner” for short.   The head of the organization, located in Washington, is Alice Hedt, and she was invited to appear before a Senate committee on nursing home reform issues.  Her testimony was carried by C-SPAN and was notable not only for the good job Ms. Hedt did, but the fact that almost everyone of the calls concerned understaffing in nursing homes.  After her appearance on the Hill, Ms. Hedt said, “NCCNHR is addressing staffing in numerous ways, including calling for accurate, audited data on nurse staffing collected from payroll records to be made available to consumers…..”  What she is referring to is the fact that the nursing homes sometimes point to their staffing numbers, particularly the ones on the Nursing Home Compare Web site, and brag how good they are doing in staffing.  Many people know that the figures do not match what they see for themselves in nursing homes --  Inadequate staffing.  Could the nursing homes be fudging on the numbers they submit to the state and the feds?   Why doesn’t the Kentucky State Auditor take a look at these numbers and compare them with actual payroll records?   Why doesn’t our Attorney General and the Cabinet for Health and Family Services audit these numbers?   Kentuckians For Nursing Home Reform will be working to get answers to these questions.  But in the meantime we are happy that our national organization is dedicated to the same task.  Way to go, “Nick-ner.”

 

GAO POUNDS ENFORCEMENT

The title of a 93-page report by the Government Accountability Office (GAO) says it all:  “NURSING HOMES:  Efforts to Strengthen Federal Enforcement Have Not Deterred Some Homes from Repeatedly Harming Residents.”  The report says fines on nursing homes are not being collected very “expeditiously,” and that the nursing homes that are penalized often turn around and do it all over again.  The report recommends improving the system of collecting fines and “expand oversight of homes” with a history of harming residents.  The report was tough on the nursing home industry.  But how did advocates for nursing home reform react?

Read the next item……

 

VETERAN ADVOCATE:  MORE OF THE SAME…

            Martha Deaver has seen it all.  She is a veteran advocate for nursing home reform in Arkansas.  Here is what she had to say about the GAO report which took nursing homes to task for repeated violations of regulations:

            “The current GAO report is one of thousands during the years I have been involved. Each report tells a worse picture. Knowing the background is important to understand that the same guys crying about the poor care are the ones who let it happen.

            “There was a time not long ago that civil monetary penalties were imposed by the states. Not that they were collected but at least they were a threat. Then when Bruce Vladek was head of HCFA he decided the Feds would do this. He did not believe in penalties; he felt nursing homes needed help to do better care. I guess that was the start of quality monitoring which is a joke doing nothing. Or initiatives. Or other stuff.

            “All the emphasis now is on life threatening, egregious. There has to be a "pattern" of neglect, abuse, or whatever. Every loophole imaginable is in place including "pending" where a facility can delay collecting a penalty by not deciding whether to pay or appeal.

            “I still maintain the problems will not be solved by the legislators. The families are to blame. If there is a family council, it is more a social group than an advocate group. In my experience there is little to no attendance by family/visitors.

            “Unless the public takes over the oversight on nursing homes, holds their local officials accountable, there is no hope of care improving.”

 

LETTERS….

“….TREATED LIKE ANIMALS.”

-- It is a shame that the older people have to be treated like animals.   I have seen them have soup and sandwiches every night, powdered milk to drink, and if they are lucky they may get a cookie. What kind of food is that? Some dogs get treated better than that.  If I had to go in a nursing home to live I would rather go out in the woods.  Those people are humans so need to be treated like humans and not dogs.  Why do you think nursing home staff quit?  It’s not just because of understaffing, it is the way they get treated.  One person cannot change things. So they leave because they have feelings. Sometimes they give up because you’re fighting a losing battle.  I got tired of seeing people get hurt and you cannot do anything.

NAME WITHHELD AT WRITER’S REQUEST

 

‘… BEHIND CLOSED DOORS… SUFFERING….”

April 8, 2007

Dear Sir,

    Having worked as a nurse in the nursing home industry off and on over the span of 25 years, including hospitals, and agency work, I am begging the public to get involved to put a stop to the staffing shortage that these places allow by refusing to pay the price needed to provide quality care.

    One nurse cannot care properly for 30 patients at one shift.  I recently got a phone call from a heartbroken tearful nurse venting to me that with 90 patients they were working with 3 nurses, plus nursing assistants.  This is beyond stupid.  The nurse was having to go from one side of the building to the other to pass meds to patients.  The observations of the patients are all up to nursing assistants to judge.  This means that untrained people who are not trained in what to really watch for are expected to determine when a patient is in need of a nurses intervention, and when they are not!  This means unskilled staff is pretty much left to themselves and the expectation is that they will provide quality care without direct supervision.  We have many caring nursing assistants that could and would do the best they could.  We have a lot that won't as well.

    This industry is all about making money for the corporation anymore.  It is not about providing quality care regardless.  The heart is no longer there to give what needs to be given to these elderly patients.  We are losing the excellent nurses in the profession, because they refuse to give such substandard care on their watches.  We are ending up with nurses who tolerate the situation and remain silent.  The industry also targets nurses who complain, and the administrations weed out the nurses who will not just put up with the money making machines progress.  Behind closed doors our precious elderly population is suffering.  They are not getting to have a say, because many can no longer speak up for themselves.  Like helpless babies, they must suffer whatever situation they are in because they are unable to speak, or if they do, they are ignored. 

    Indeed, nurses who speak up are frequently forced to realize that if they are fired, another employer may very well be afraid to hire them due to the complaints of their last employer, and the complaints they were not submissive to directives from administration will be well heard and acted upon by a future employer thinking to hire.  This is a powerful weapon against many excellent nurses who are heads of household with minor children to raise!  Nurses are fighting back as only they can....by finding different jobs outside of nursing.  As for pay...nurses right now are very poorly paid indeed for the work they do, the responsibility they have.  A local hospital ad for a clerk to do admissions with a range to $17.00 an hour.  Many LPN's here make $16.00 an hour with a patient load of 25 or more patients.  Who in their right mind would keep doing that day in and day out, when they could sit down and make more money and have less responsibility by far!  Nursing shortages is a lie contrived by administrators who want an excuse to keep up this scam.  There are lots of nurses who would love to work, and give good care, for a fair wage.  By the way...the nurse that called me about the 90-patient load for three nurses, called me back to tell me later that due to that week-end, two nurses had given notice and quit.   Truth is there is no nursing shortage...only nurses sick and tired of the threats, poor staffing, and terrible quality of care administration tolerates.

NAME WITHHELD AT WRITER’S REQUEST

 

CALL THE MAN

The state inspector general for nursing homes wants people to call him right away when they have a complaint.  He was disturbed that we ran letters from newsletter readers telling about poor treatment in nursing homes.   He wants to hear these complaints first, himself, so his inspectors can investigate.  The number to call is (502) 564-7963.   Ask for acting inspector general Steven D. Davis, and tell him, “Bernie told me to call.”

 

SECRET SERVICE

The state won’t release the names and locations of the people they hire to inspect nursing homes.   These are state employees located at various locations across the state who work for the office of inspector general in the Cabinet for Health and Family Services.  If any our readers know members of this secret service, please send this information to us and we will publish the names in this newsletter.

 

ABOUT THAT $50 MILLION

Kentucky is getting $50 million from the feds to help move people, who want to, out of nursing homes and into community and home care.  This will most likely cause a big demand for caregivers in the community centers and homes.  The New York Times carried an article recently that warns about this “gray market.”

Here is a review of that article:

New options and risks in home care

A recent article in The New York Times examines the changing nature of home care for the elderly.  The article reports that the “exploding” need for long-term care is remaking the home care industry.  One trend is the hiring of aides, not through a licensed agency, but from the “gray market.”  This market is an “over-the-back fence” network of women who are usually untrained, unscreened and unsupervised, but more affordable without an agency’s fee, less constrained by regulations and hired through personal recommendation.  Gray-market hiring is a solution that middle class families are turning to in the face of overwhelming home care expenses.  Another trend is the proliferation of national chains with franchises that provide such services as companionship, medication reminders, transportation and meal preparation.  Policy experts worry that the new home health care businesses could put profit above quality.  “Consumers are always in jeopardy when there’s an opportunity to make a lot of money,” said Val J. Halamandaris, president of the National Association of Home Care.  “Sometimes it works out beautifully, and sometimes it doesn’t.  But nobody’s policing it; that’s for sure.”  The lack of oversight has some, like Larry Minnix, head of the American Association of Homes and Services for the Aging, advocating for national standards.  Minnix’s in-laws were the victims of exploitation while at home, and as a result, he believes that standards are needed to avoid scandals in the home care arena like those in the nursing home world in the 1970s.

Source: The New York Times, March 1, 2007 

A state news release says that the $50 million Kentucky gets will pay for moving 431 people out of nursing homes.  That’s at a cost of $116,000 per person moved.   That’s saving money?

 

SHORT STUFF

  • A statewide survey of Kentuckians will get underway this summer as part of  the Kentucky Elder Readiness Initiative, a program to find out if the baby boomers will be able to adjust to the aging process and all that goes with it.  After the survey, reports will be made on the results statewide and in the 15 area agencies on aging, according to Graham Rowles, head of the UK Center on Gerontology and one of the project leaders.

  • The big (huge) federal agency, Centers for Medicare and Medicaid Services (CMS), says that this year they will begin working on a system where nursing homes report their staffing data electronically based on actual payroll.  The present system will allow facilities to fudge a little, if they want to, on how many staff is on duty at any time.  Or, as CMS says it:  “Because the information is self-reported by nursing homes and has certain limitations, CMS cautions users to view the information with care and only in the context of many other factors (more specifically, family visits to nursing homes in their area).”  In other words, you can’t trust the data the industry gives the federal CMS people, something advocates have known for a long time.  This data most often is found on a Web site called, “Nursing Home Compare.” 

  • Presidential candidate John Edwards worked a day as a nursing assistant in a New York facility in a “Work A Day in My Shoes” program sponsored by the Service Employees International Union (SEIU).   Sen. Edwards was the sponsor of a nursing home staffing bill he introduced in the Senate last year.   Sen. Hilary Clinton, another presidential candidate, was a co-sponsor.

  • Nursing home industry lobbyists and officials in the Cabinet for Health and Family Services blocked legislation last year that would have increased the training of staff who take care of Alzheimer’s and dementia patients in nursing homes.  The Kentucky Alzheimer’s Association worked hard to get the bill passed, but had to settle for a pilot program in just a few counties.  Now it has been announced that the study won’t be completed until June 2008.

  • Candidate for the Democratic nomination for Governor Bruce Lunsford told a nursing home industry convention last month in Bowling Green that home care is the least financially efficient way to provide health care.  At the same meeting, candidate Jody Richards said he would not pit home-care and long-term care providers against each other trying to get money from the same funding source.

  • The big Service Employees International Union (SEIU) is working in Kentucky to organize workers in assisted living facilities.  They are looking at nursing home workers, too.  A couple of union workers are surveying the state to compile information for their expected push.  In a related development, their headquarters put out a news release that reported a study shows that unionized nursing homes endanger residents less than facilities that are unionized.  But the study also showed that these same homes had three more complaints on the average per 100 beds than the non-unionized ones.

  • A lot of Republican workers in Frankfort could be out of a job come January if the election for governor goes the way many are predicting – a Democratic sweep.  The head of the Cabinet for Health and Family Services Mark Birdwhistell and Deborah Anderson, the new commissioner of the new Department of Aging and Independent Living, could be out.  Mr. Birdwhistell almost latched on to a big government job in Washington but in the end was left out: and Ms. Anderson’s work with advocates for reform would be cut short, which is a shame.  But the biggest loss would be another change in the state long-term care ombudsman position.  It is now a political appointment with a new person just installed who probably would be out.  It’s the danger we have warned of all along because the current administration took the job off the merit system rolls.  If the Democrats get in, they need to put the ombudsman position back on the merit system.

P.S.

            OWLS
                          
Older Wiser Laughing Souls
                                                    Wisdom from Grandpa......

·        Whether a man winds up with a nest egg, or
a goose egg, depends a lot on the kind of chick he marries.

·         Trouble in marriage often starts when a
man gets so busy earnin' his salt that he forgets his sugar.

·         Too many couples marry for better, or for
worse, but not for good.

·         When a man marries a woman, they become
one; but the trouble starts when they try to decide which one.

·         If a man has enough horse sense to treat
his wife like a thoroughbred, she will never turn into an old nag.

·         On anniversaries, the wise husband always
forgets the past - but never the present.

·         Some people try to turn back time.; not me, I want people to know "why" I look  this way.  

 

 I've traveled a long way and some of the roads weren't paved.

·         How old would you be if you didn't know how old you are?

·         You know you are getting old, when everything either dries up or leaks.

·         Old age is when former classmate are so gray and wrinkled and bald, they don't recognize you.

  

Remember this motto:

Life should NOT be a journey to the grave with the intention of arriving safely in an attractive and well-preserved body. But rather to skid in sideways,  chocolate in one hand, Diet Coke in the other,  body thoroughly used up, totally worn out and screaming "WOOHOO what a ride!" 

            -- Thanks to my friend, Larry Hopkins

 

NEWS NOTES….

We get tons of information in here that affect nursing home reform.   We want to share this information with those of you who are interested, but rather than putting it all in our newsletter we will post it regularly on our web site:  http://www.KyNursingHomeReform.org

Go there now and see what we mean.

 

THAT’S IT FOR THIS TIME, BUT DON’T FORGET...
MORE THAN 23,000 PEOPLE IN NURSING HOMES IN KENTUCKY NEED US. THEY ARE KENTUCKY’S “FORGOTTEN PEOPLE.”



BERNIE VONDERHEIDE
KENTUCKIANS FOR NURSING HOME REFORM
E-mail:          KyNursingHomeReform@yahoo.com
Web Site:     http://www.KyNursingHomeReform.org
Telephone:   (859) 312-5617

 

how to contact us

Name: Bernie Vonderheide 

Email:
KyNursingHomeReform
@yahoo.com
 

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